RemotePC HelpDesk


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Getting Started

RemotePC HelpDesk is designed to provide remote support solution to organizations and their end users. Technicians can remotely connect to end users’ PCs or Macs and offer real-time support. Both Admins and technicians of a HelpDesk account can create Connection IDs (service requests), as required. Admins can manage both technicians and service requests from a centralized web console.

  • Centralized web console to monitor your service requests
  • Chat instantly during remote sessions
  • Transfer files securely during a remote session
  • Secure remote access with TLS v 1.2/AES-256 encryption